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Quality & Standards

Accredited by national & international health authorities.

Our diagnostic facility strictly adheres to globally recognized quality control guidelines. From NABL and ISO certifications to rigorous daily proficiency testing, we ensure every result meets the highest benchmarks of clinical accuracy.

0NABL & ISO Compliant
0Quality Monitoring
0EQAS Samples Tested
0Tolerance Standard
Independently Verified

Our Accreditations & Certifications

Select a certification to see what it covers, who audits it and how often our laboratory is reassessed.

NABL Accredited ISO 15189:2022
ISO 9001:2015 Quality Management
CAP Aligned Proficiency Testing
ISO 15190 Laboratory Safety
Bio-Medical Waste CPCB Authorised
Certificate No. MC-4187

NABL Accreditation — ISO 15189:2022

The National Accreditation Board for Testing and Calibration Laboratories assesses our competence to produce valid medical test results — covering staff qualification, method validation, equipment calibration and reporting integrity.

  • Scope covers clinical biochemistry, haematology, immunoassay, clinical pathology and microbiology.
  • On-site surveillance assessment every 12 months, with full reassessment every two years.
  • Requires documented traceability from sample receipt through to authorised release.
Issuing BodyNABL, India
Valid ThroughMarch 2028
Audit CycleAnnual Surveillance
Accredited clinical laboratory with calibrated analysers
NABL AccreditedSince 2008
Certificate No. QM-20914

ISO 9001:2015 Quality Management

Our management system is certified against ISO 9001, which governs how we document processes, handle patient feedback, manage corrective action and drive measurable improvement year on year.

  • Every process from booking to report release is documented and version-controlled.
  • Patient complaints follow a tracked corrective and preventive action workflow.
  • Internal audits run quarterly with management review twice a year.
Issuing BodyAccredited Registrar
Valid ThroughSeptember 2027
Audit CycleAnnual Surveillance
Quality management documentation and process review
Quarterly AuditsInternal Review
Programme ID PT-7752

CAP-Aligned Proficiency Testing

We participate in external proficiency testing modelled on College of American Pathologists programmes. Blind samples arrive on a fixed schedule and our results are graded against peer laboratories worldwide.

  • Blind challenge samples processed by routine staff under routine conditions.
  • Performance scored against peer-group means for every analyte in scope.
  • Any outlier triggers root-cause investigation before the next reporting cycle.
Programme TypeExternal EQAS
FrequencyMonthly Cycles
Current Score99.4% Concordance
Microscopy and proficiency testing in a clinical laboratory
99.4% ConcordancePeer Comparison
Compliance Ref. SF-3308

ISO 15190 Laboratory Safety

ISO 15190 sets the requirements for safe practice in medical laboratories. It governs how we handle biological material, protect staff and contain risk from receipt through to disposal.

  • Biosafety Level 2 containment for infectious sample handling.
  • Mandatory personal protective equipment and annual staff immunisation records.
  • Documented spill response and exposure incident reporting procedures.
StandardISO 15190
Safety TrainingTwice Yearly
Incident RateZero Reportable
Laboratory staff following biosafety protocols
BSL-2 ContainmentSafety Certified
Authorisation No. BMW-1164

Bio-Medical Waste Authorisation

All laboratory waste is segregated, tracked and handed to a Pollution Control Board authorised disposal partner, with manifests retained for statutory audit.

  • Colour-coded segregation at the point of generation across every workstation.
  • Barcoded waste manifests reconciled daily against collection records.
  • Annual returns filed with the State Pollution Control Board.
Issuing BodyState PCB
Valid ThroughDecember 2027
ReconciliationDaily Manifest
Clinical laboratory waste management and hygiene practice
Authorised DisposalCPCB Compliant
01

Sample Identity & Chain Of Custody

Every sample is barcoded at the point of collection and scanned at each handover. No tube enters the analyser without a verified match against the patient record.

Barcode at sourceScan at every handoverZero manual relabelling
02

Validated Methods Only

Each assay is validated for precision, accuracy, linearity and reportable range before it goes live, and revalidated whenever a reagent lot or instrument changes.

Method validationLot-to-lot verificationDocumented ranges
03

Calibration Traceability

Calibrators are traceable to international reference materials, and every instrument carries a current calibration certificate with a scheduled service history.

Certified calibratorsScheduled servicingAudit-ready records
04

Authorised Release Only

No result reaches a patient without review by a qualified pathologist. Critical values trigger an immediate telephone call to the referring doctor or patient.

Pathologist sign-offCritical value callbackAudit trail retained
05

Patient Data Protection

Reports are stored encrypted, accessed through OTP-verified sessions, and shared only with the patient or an explicitly authorised recipient.

Encrypted storageOTP-verified accessConsent-based sharing
06

Continuous Staff Competency

Technologists undergo documented competency assessment on every method they operate, reviewed twice a year alongside refresher training.

Competency recordsBiannual reviewRefresher training
2–8°C StorageMonitored 24/7
BSL-2 ContainmentCertified Cabinets
Inside The Laboratory

Laboratory Quality & Safety

A safe laboratory is an accurate laboratory. Contamination control, environmental monitoring and staff protection are what keep a result reliable from the moment a sample arrives.

Biosafety Level 2 ContainmentClass II biosafety cabinets with certified airflow, tested and recertified annually by an external agency.
Continuous Environmental MonitoringReagent and sample storage is temperature-logged around the clock, with automatic alerts on any excursion.
Contamination Control ProtocolsDedicated pre- and post-analytical zones, unidirectional workflow and validated surface disinfection schedules.
Staff Protection & ImmunisationMandatory PPE, documented immunisation status and twice-yearly safety training for every technologist.
0Temperature Logging
0Reportable Incidents
0PPE Compliance
Instrumentation

Advanced Equipment & Technology

Fully automated platforms reduce manual handling, which is the single largest source of variation in any laboratory. Select a platform to see what it runs and how it is maintained.

Automated clinical chemistry analyser in operation
1,200 Tests/HrThroughput

Fully Automated Clinical Chemistry

Random-access analysers handle liver function, kidney function, lipids, glucose and electrolytes with closed-tube sampling that removes any need for manual aliquoting.

  • PlatformRandom-Access Automated Analyser
  • Test MenuLiver, Kidney, Lipid, Electrolytes
  • Daily QCThree Levels, Every Shift
  • CalibrationTraceable To Reference Material
  • ServicePreventive Maintenance Quarterly
View Tests On This Platform
Haematology sample tubes ready for cell counting analysis
6-Part DifferentialCell Analysis

High-Precision Haematology Analysers

Flow cytometry-based cell counting delivers a six-part differential with automatic flagging, and any abnormal flag routes the sample to manual microscopy review.

  • PlatformFlow Cytometry Cell Counter
  • Test MenuCBC, ESR, Peripheral Smear
  • Abnormal FlagsRouted To Manual Review
  • Daily QCThree Levels, Every Shift
  • BackupRedundant Second Analyser
View Tests On This Platform
Immunoassay hormone testing in a diagnostic laboratory
ChemiluminescenceHigh Sensitivity

Chemiluminescence Immunoassay

Hormone, vitamin, tumour marker and infectious disease assays run on chemiluminescence platforms that offer far greater sensitivity than older colorimetric methods.

  • PlatformCLIA Immunoassay System
  • Test MenuThyroid, Vitamin D, B12, Ferritin
  • SensitivitySub-Picogram Detection
  • Daily QCTwo Levels, Every Run
  • ReagentsCold-Chain Verified On Receipt
View Tests On This Platform
Molecular diagnostics and PCR testing equipment
Real-Time PCRSeparate Zones

Molecular Diagnostics & Real-Time PCR

Our molecular suite uses physically separated extraction, amplification and detection rooms with unidirectional workflow to eliminate amplicon carry-over contamination.

  • PlatformReal-Time PCR Thermocyclers
  • WorkflowThree Segregated Zones
  • ControlsPositive, Negative & Internal
  • Contamination CheckWeekly Environmental Swabs
  • StaffDedicated Molecular Technologists
View Tests On This Platform
Laboratory information system managing patient test data
Encrypted RecordsAudit Logged

Integrated Laboratory Information System

Analysers feed results directly into our LIS through bidirectional interfacing, removing transcription entirely. Every action is timestamped against a named user.

  • InterfacingBidirectional, Zero Transcription
  • Audit TrailTimestamped Per User
  • Delta ChecksAutomatic Against History
  • BackupEncrypted, Twice Daily
  • Patient AccessOTP-Verified Dashboard
How Reports Are Released
Accuracy By Design

Quality Control & Accurate Testing

Five checkpoints stand between your sample arriving and your report being released. A failure at any one of them stops the sample from moving forward.

Sample Acceptance Volume, tube type, labelling and transport temperature are verified before a sample is accepted into the workflow.
Daily Internal QC Control material at multiple concentrations runs on every analyser at the start of each shift, plotted on Levey-Jennings charts.
External Quality Assessment Blind samples from external programmes are processed monthly and graded against peer laboratories.
Delta & Critical Checks Results are compared automatically against your history, and critical values are escalated for immediate callback.
Pathologist Authorisation A consultant pathologist reviews and signs every report before it is released to the patient dashboard.
0Result Accuracy
0QC Levels Per Shift
0Monthly EQAS Cycles
0Reports Signed Off
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